+7(4862) 22-34-57
Время работы: пн-пт 10:00-16:00 по Московскому времени
  • 0
  • 0

How to Buy

Dear guests and customers, your are welcome in our e-shop!

We are glad that our products have attracted your attention. Here there several tips how can you place an order.

1. Registration on our website is automatic, it occurs when placing an order. Registered customers have a number of advantages.

  • There is a loyalty program for the return customers. The discount of a regular buyer associated with your  Personal Account is calculated according to purchases completed.
  • The system will remember you and the next time you use the personal data fields will be filled in automatically, which speeds up and simplifies the purchase process. It will also help you avoid typos when you fill out the form again.
  • The contents of the shopping cart will be synchronized between your devices.

2. You can go to the webpage of the selected product by clicking on its image from any place of our website and study its detailed description and characteristics.

3. You can add a product to the cart by clicking the big green "Add to cart" button.

If you want to purchase several identical products you can edit the number of products to the left of the "Add to cart" button.

If you like the product, but you have not yet decided to purchase it, there is an asterisk sign to the right of the large green button,  - by clicking on it, you will add the product to your Favorites. Thus next time it will be easier for you to find it. This function does not require registration on the site, the list will be stored by your browser during a month.

5. Let's proceed to ordering.

If you are already our customer, but the store has not recognized you , please click "Login"

If you are placing an order for the first time the registration will be automatic.

If you have already ordered before but forgot about it, the site will ask you to confirm your e-mail and attach a new order to your existing profile.

For the registered users, the form will offer prefilled fields with contact information.

Shipping cost is calculated automatically when you select a delivery method and address. And the total amount of the order is immediately displayed.

6. When sending orders outside the country by Russian Post, we work only on a prepayment basis.

Please, check carefully whether everything has been selected correctly, whether the promotional code discount (if you have got one) has been included, whether the delivery cost is displayed correctly. In the comment to the order, you can indicate any special wishes, clarifications or something else important for you. 

Then press the big green "Confirm order" button.

7. After pressing the button and you will receive an email stating that the order has been placed and its number consisting of letters and numbers.

If you are a new client, you will also receive a letter with a login and password to enter your personal account.

Now, if you have chosen to pay on the website, press the big green button “Pay for the order on the Yukassa website”. Next, fill in the proposed fields, check if everything is correct and press the yellow "Pay" button.

It's time to pay the order. Please fill in the proposed fields, check if everything is correct and press the "Pay" button.

8. We will also receive a notification that your order has been placed. The order will be prepared it for shipment and we will write to you to confirm the address and delivery time, or on other questions, if any. Our online shop works on weekdays from 9:00 to 18:00. Order processing  takes 1-2 days. We currently ship orders on Thursdays. When all the moments are agreed, the order will be sent, and we will send you the tracking number.

The ArtGalla team is always ready to help if there are any difficulties with placing an order.